Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Care Executive

Salary undisclosed

Apply on

Linkedn
Original
Simplified

Location: Seksyen 13, Petaling Jaya

Job Descriptions

  • First level general support pre-sales and post-sales, telephone, email and digital platforms to SE customers and partners
  • Responsible for answering incoming telephone calls, chat, e-mails, web based tickets and prioritizing customer's support needs
  • Managing transactional orders backlog in ensuring timely deliveries as per customers' requested delivery dates
  • Proactively liaise and coordinate with procurement and delivery team on logistic arrangement and close monitoring of customer order delivery
  • Escalation management in liaising with Procurement, Logistics, Technical Support and Commercial Team in resolving customers order and delivery complaints
  • Support and resolve customer logistic product quality/returns and commercial issues
  • Proactively follow up on all commitments and customer details
  • Strong Collaboration with Marketing on new product launches
  • Ongoing proactive research and learning about new products, technologies and applications
  • Improve Customer Satisfaction by providing a high quality professional Primary Support to customers
  • Lead transformation initiatives such as process simplification and improvement on Customer Service Support process
  • Carry out other related tasks assigned in order to support the team and other department to achieve company's objectives

Job Requirements

  • Diploma/Degree in any specialization (advantage if Engineering degree)
  • At least 2 years of working experience in Customer Service
  • Knowledge in SAP highly preferred
  • Strong verbal and written communication skills are required
  • Ability to multi task
  • Multi-lingual (Chinese, Malay) and dialects (Cantonese, Hokkien)
  • Preferrable Chinese Speakers
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