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Program Officer / Administrator

Salary undisclosed

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Purpose Statement: Supports Program Managers with daily tactical and administrative activities, liaising with the Customer Focus Team (CFT), Plexus functional areas and junior customer representatives.

Key Job Accountabilities:

  • Provide administrative assistance to PMs and CFT to enable the CFT to focus on delivery.
  • Prepare internal and customer-facing data analysis, reports, metrics, visual graphs and tools in support of delivery objectives.
  • Assist with preparation of customer presentation materials for customer visits and business reviews. Helps coordinate and prepare for on-site customer events in coordination with Customer Experience Team.
  • Execute daily tactical tasks related to delivery such as running on-time delivery (OTD) reports, backlog and revenue / shipment reports, raw materials and finished goods shipments, FIA & NREs recovery and potentially support APQP. Basic CRG communication with customer and coordination with CFT
  • Daily customer interface for POs, commitment dates on orders, customer queries and requests. May work on cNPS activities.


  • Education/Experience Qualifications:

    • Education/Experience Qualifications: A minimum of a two-year technical or business degree is required; a CE/EE Associates or AAS in Management is preferred.
    • Less than One (1) year of related experience is required; One (1) or more years of related experience is preferred.
    • Experience of 1 year of direct engineering support experience is desirable.
    • An equivalent combination of education and experience sufficient to successfully perform the key job accountabilities may be considered.

    Other Qualifications:

    • N/A

    Physical Requirements:

    • N/A

    Travel Requirements:

    • N/A

    This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.