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Customer Service (Airlines Industry)

  • Full Time, onsite
  • AGENSI PEKERJAAN SKILLSET SDN. BHD.
  • Petaling Jaya, Malaysia
RM 2,000 - RM 2,500 / month

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Position: Customer Service Executive - Airlines Industry

Location: Ara Damansara, Petaling Jaya

Salary: Basic Salary RM 2000

Benefits:

  • KPI allowance - up to RM 200
  • Night shift - up to RM 300
  • Nearby Public Transport

Working Days: 5 days’ work, 2 days' off

Working Hours: 24 x 7 rotational shift (9 working hours)

Job Requirements:

  • Excellent communication and writing skills in English and Bahasa Malaysia.
  • SPM leavers are encouraged to apply.
  • Able to work on rotational shifts.
  • Prior working experience in the call service industry will be an added advantage.
  • Good problem solving skills and ability to perform under a high paced working environment.

Job Description:

  • Handling all outbound calls pertaining to customer general inquiries, complaints, comments, feedbacks and other raising issue related to the company’s products
  • Agents are required to contact the customer if the flight has been rescheduled by the company.

Job Types: Full-time, Contract
Contract length: 24 months

Pay: RM2,000.00 - RM2,500.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Supplemental Pay:

  • Overtime pay
  • Performance bonus

Application Question(s):

  • Do you have SPM certification?

Expected Start Date: 10/23/2024