Beautician Manager (5days work)

• At all times, to keep the store organized, clean, and attractive to customers.
• To achieve assigned target and goals set by company.
• To oversee the store sales team and other staff members. This includes supervising employees, delegating tasks, evaluating employee performance, managing staff problems, and designing work schedules.
• Ensure cohesive and harmonious working environment at all level in order to achieve Staff Retention rate
• Maintain a strong focus on providing exceptional customer service and customer satisfaction.
• Handle escalated customer inquiries and concerns in a professional and courteous manner.
• Implement strategies to enhance the overall client experience and retention.
• Assist in developing and implementing sales and marketing initiatives to attract new clients and retain existing ones.
• Collaborate with the marketing team to promote special offers, events, and seasonal promotions.
• Prepare regular reports and analyse data to identify areas for improvement and implement action plans accordingly.
• Coaching beauticians and conduct assessment to ascertain the proficiency level
• Organize training sessions for staff to enhance their skills and knowledge.

Job Requirements

• Strong leadership and interpersonal skills to effectively manage a diverse team.
• Excellent communication skills
• Understanding of beauty treatments, skincare products, and industry trends.
• High level of professionalism and a positive attitude towards achieving goals.
• Ability to handle customers’ requests and complaints with grace
• Well groomed and pleasant personality

If you meet the above requirements and are looking for an exciting new challenge, we would love to hear from you. We offer a competitive salary, training and development opportunities, and a supportive and friendly work environment. Apply now to join our team!

Job Type: Full-time

Pay: RM4,000.00 - RM6,500.00 per month

Benefits:

• Maternity leave
• Opportunities for promotion
• Professional development

Schedule:

• Rotational shift

Supplemental Pay:

• Commission pay
• Overtime pay
• Performance bonus

Expected Start Date: 11/01/2024