Restaurant Manager
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About us
Upper Palace Dining Group (名門餐饮集团) is an F&B company committed to high-quality food and beverage services and restaurant operations. It operates seven Chinese restaurants in Malaysia: three in Kuala Lumpur (Golden Sun Restaurant, Gold Hill Restaurant, Upper Palace Bukit Jalil) and four in Sabah. All of these restaurants are managed by the group, with a focus on providing classic Cantonese cuisine and exquisite wedding banquets to their customers. In August 2024, Upper Palace Dining Group unveiled its new high-end Chinese restaurant showcasing Teochew cuisine at The Exchange TRX — Upper Palace Teochew. The company prides itself on fostering a collaborative and inclusive environment where employees are valued, supported, and empowered to achieve both professional and personal success.
Qualifications & experience
- Minimum of 5 years of experience in restaurant management.
- Strong leadership skills with proven ability to build and manage a successful team.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word & Excel).
Tasks & responsibilities
- Lead, manage, and motivate a high-performing team to deliver outstanding service and exceed customer expectations.
- Oversee all aspects of daily operations, including staff scheduling, inventory management, and financial reporting.
- To handle customer complaints, feedback and any other unforeseen situations.
- Ensures the compliance of all Fire, Hygiene, Health and Safety practices by the company and government.
- Work closely with chef on daily operation. Make sure that all subordinates know about each month’s target of sales and work together to achieve the set target.
