Project Cum Service Coordinator
Salary undisclosed
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- Coordinating and scheduling services/project or appointment for client
- Communicating with clients to understand their service needs and expectation
- Handling customer enquiries and resolving service-related issue
- Maintaining accurate record of services provided to each client
- Identifying and implementing strategies to improve service delivery and customer satisfaction
- Preparing and presenting report on service delivery and customer satisfaction
- Managing service delivery budgets and optimizing resources
- Creating service/project schedule management plan and related documentation
- Collaborating with different team within organization and aligning company objective with service/project
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