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Project Cum Service Coordinator

  • Full Time, onsite
  • Changkat Ressam Engineering Sdn Bhd
  • Shah Alam/Subang, Malaysia
Salary undisclosed

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  • Coordinating and scheduling services/project or appointment for client
  • Communicating with clients to understand their service needs and expectation
  • Handling customer enquiries and resolving service-related issue
  • Maintaining accurate record of services provided to each client
  • Identifying and implementing strategies to improve service delivery and customer satisfaction
  • Preparing and presenting report on service delivery and customer satisfaction
  • Managing service delivery budgets and optimizing resources
  • Creating service/project schedule management plan and related documentation
  • Collaborating with different team within organization and aligning company objective with service/project