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Senior Executive - Business Process Management (BPM)

Salary undisclosed

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House of Shipping provides business consultancy and advisory services for Shipping & Logistics companies. House of Shipping's commitment to their customers begins with developing an understanding of their business fundamentals. .

Currently House of Shipping is recruiting Senior Executive - Business Process Management (BPM) for one of their leading global container shipping companies.

Job Purpose:

The Regional team is responsible to evaluate, measures, monitor and control the business process and ensure the outcome align with the organization strategic goals. This role is also to support and help achieve operational excellence of system implementation.

Main tasks and responsibilities:

Analyze current business process and workflows and identify areas for improvement.

Engage with various stakeholders to gather business requirement and proposed solution in liaison with HQ Business Process Management and Regional Managing Director.

Driving business process performance and collaborate with key stakeholders to identify bottlenecks, recommend solution and drive continuous optimization.

Monitoring the successful onboarding of new agency within the region.

Serve as the point of contact for respective region covering process and SAP related tasks/ communication.

Provide first-level guidance regarding SAP issues and coordinate for enhancement with SAP Implementation Manager.

Facilitate Process Management and System related training.

Secure Business Continuity.

Sharing of best practices across the organization.

Key interactions (Internal | External):

External: Customers

Internal: Commercial | Operations | Equipment Control | Sales | Finance | IT

Education requirements:

Graduate level education, good computer skills (intimate knowledge of SAP is an advantage), MS Office - Excel

Language requirements:

English – Fluent

Background and experience:

Minimum 5 - 8 years experience preferably but not necessarily within NVOCC/Container Shipping environment.

Knowledge of Shipping is required

Knowledge in Process Improvement would be an advantage

Knowledge of SAP capabilities would be an advantage.