Customer Service Assistant (Concierge)
RM 1,900 - RM 1,900 / month
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Job Summary:
Join our team as a Customer Service Assistant at our office building concierge. You’ll be the primary point of contact for visitor inquiries, access card registration, and tenant feedback, helping create a welcoming environment and smooth operations.
Responsibilities:
- Responsible for managing the concierge desk, assisting with visitor inquiries, handling incoming calls, and registering building access cards.
- Maintain a clean and organized concierge area at all times.
- Prepare and submit weekly and monthly reports as required by the team leader.
- Serve as the main point of contact for tenant feedback, complaints, and building issues; follow up with incident reports submission and communicate with relevant parties.
- Perform additional administrative tasks as needed.
Requirements:
- At least 2 to 3 years working experience in similar capacity.
- Good communication and interpersonal skills.
- Presentable and well groom
- Comfortable to work across with others department and visitor/tenant.
- Rotational shifts: Monday to Friday (8am-5pm/ 9am-6pm); half-day on Saturdays (8am-12pm/ 9am-1pm).
- Location: Uptown 5, Damansara Uptown
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