Operation Support Assistant

Job Summary

• An Operation Support Assistant will play a key part in ensuring the smooth and efficient functioning of day-to-day operations. This role needs to support cross-departmental teams, manage critical operational processes, and contribute to process improvements that drive organizational success. As an Operation Support Executive key success is a problem-solver with excellent communication skills, capable of handling multiple tasks in a fast-paced environment.

  Specific Duties and Responsibilities

  • Daily Operational Support: Assist in the coordination and execution of daily operational tasks, including scheduling, resource allocation, and process documentation.
  • Process Improvement: Identify areas for operational improvement and collaborate with teams to implement new procedures that enhance efficiency.
  • Data Management: Maintain and update operational records, ensuring accuracy and availability of key data.
  • Cross-Functional Collaboration: Work closely with other departments (such as logistics, finance, and HR) to ensure seamless operational processes.
  • Issue Resolution: Respond to operational challenges as they arise, troubleshoot problems, and recommend solutions.
  • Reporting: Generate and maintain operational reports to track performance metrics, key deliverables, and project progress.
  • Compliance: Ensure all operational processes comply with company policies and regulatory requirements.
  • Documentation: Prepare and manage standard operating procedures (SOPs) to streamline workflow and increase operational transparency.

Qualifications

• Bachelor’s degree in Business Administration, Operations, or a related field (or equivalent experience).

  Experience

  • Open to fresh graduates.
  • At least 1 year experience in the Operations or a related field.

    Language

    • Mandarin, English and Bahasa Malaysia.

      Skills

      • Strong analytical and problem-solving skills with the ability to anticipate challenges and propose solutions.
      • Excellent verbal and written communication skills, with the ability to interact professionally across various teams.
      • Strong interpersonal skills, with a collaborative and supportive approach to team goals and initiatives.

• EPF & SOCSO & EIS
• Quarter & Yearly Incentive
• Medical benefits
• Annual leaves
• Rapid career growth