Sales Admin (Coordinator)

Job Overview

Sales Admin (Coordinators) provide end to end client and sales management support to business development and account management personnel. This role is to ensure client requests and requirements are attended to timely and efficiently and order management is a seamless experience for clients.

Key Responsibilities /Accountabilities:

• Responsible for order management and coordination.
• Responsible to issue Quotes and raise Rental Orders (ROC)/ Sales Order (SO) accurately.
• Support the Credit Management Process by way of administrating Security Deposit Letters and ensuring customer credit lines are valid and renewals are done timely so as not affect order planning and delivery.
• Main liaison between clients and internal operational units for order management, ensuring all ROCs/SOs are raised, approved, processed and delivered timely.
• Plan, track, monitor and advice clients and related sales personnel on the status and delivery timelines of orders.
• Raise Purchase Requisitions (PR) for new equipment purchases.
• Reporting: ensuring all sales reporting of orders are done on time in systems that require updating.
• Perform client engagement activities as and where necessary to support the related sales personnel in ensuring clients are being attended to timely.
• Handling incoming inquiries/leads, gathering preliminary sales scoping information for opportunities to be validated and distributed by sales management to the appropriate sales personnel.
• Client database management – CRM administration.
• Preparing sales reporting for sales leadership.
• Managing end of lease contracts; ensuring client decisions are obtained 3 months prior to contracts expiring and facilitating the asset collection process.
• Manage contract buyouts by way of pricing provision.
• Administrating the equipment verification form to facilitate the end of lease management and asset collection process.
• Inventory tracking and stock availability management for orders
• Any other ad-hoc task as instructed by sales leadership to support the end to end sales management process.
• Ability to manage the inventory record and stock availability for orders
• Any other ad-hoc task.

Qualifications

• Diploma in Business Studies / IT / Computer Science / Marketing

Experience

• Minimum of 1 year experience in sales or marketing role.
• Fresh graduates are encouraged to apply.

Other Requirements

• Ambitious, self-driven and highly motivated individual who is able to work across various departments
• Analytical and pays attention to detail
• Good command in English – both verbal and written. Able to write simple reports well.
• Good problem analysis and problem solving skills