Customer Service Representative (Fresh Graduates Are Welcome)
RM 2,000 - RM 2,500 / Per Mon
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- Customer Support: Handle inbound calls, live chat, and emails for inquiries, complaints, and feedback on company products.
- Service Excellence: Provide accurate information and aim to exceed customer expectations.
- Team Collaboration: Work together to meet KPI targets and adhere to SLA requirements.
- Service Excellence: Provide accurate information and aim to exceed customer expectations.
- Handling all inbound calls, live chat and email pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
- Exceeding customer expectation in terms of customer service & accurate information.
- Working in a team to achieve the required KPI elements and SLA.
- Training: Full training provided.
- Allowance: Additional allowance included.
- Leave Benefits: Annual and medical leave available.
- Transportation: Shuttle service provided.
- Allowance: Additional allowance included.
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