Customer Service cum Admin

1) Attend to visitors and/or clients with a welcoming presentation by handling sensitive issues in confidential and professional manners. 2) Maintain cleanliness and tidiness of the reception and waiting areas. 3) Assist in scheduling appointments for clients, visitors, etc. 4) Answering, forwarding, and screen incoming phone calls/texts in a professional manner, and routing calls as necessary. 5) Filtering, sorting and distributing incoming mail, email and packages. 6) Assist with a variety of administrative tasks including filing system, data entry, photocopying, binding, laminating, sending letter/invoice/memo/reminder/notice, organizing forms, coordinating events and meetings etc. and making necessary plans to upgrade the administrative system to be more efficient. 7) Assist in arranging and coordinating the contractor’s visitation day and time to ensure the operations of items/equipment efficiency in optimal level. 8) Representative of a caring culture and ensure maximum security of clients within the Company premises.