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E-Commerce Support Assistant

  • Full Time, onsite
  • Aspial Lifestyle Business Services Sdn. Bhd.
  • Johor Bahru, Malaysia
RM 2,500 - RM 2,999 / Per Mon

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Provide E-Commerce support for all Aspial Lifestyle business brands (Maxi Cash, Goldheart & Lee Hwa). The role manages the back-end E-Commerce cycle from data management, campaign management to order processing & fulfilment. - Maintenance of E-Commerce database (pricing, description, specification, images) - Inventory management such as check to verify available inventory, top up/replenishment through uploading, removal & replacement of items that have been sold out. - Prepare campaign launches & activations through new product images/inventory for uploading, price changes - Assist in Live sale preparation & after sale event/campaign summary report - Monitor stores arrangement for online orders - Order processing & info dissemination for fulfilment support - Coach the team for service performance - Manage timelines in terms of E-Commerce site/product readiness in preparation for brand activities. (Market Place campaigns and In-house website tactical promotions/activations) - Good understanding of E-Commerce process flow and customer expectations - Prepare and upload of images, descriptions, price and other product details for all launches in addition to monthly activations - Order fulfilment support (To allocate orders to various outlets with available inventory to support fulfilment) - Other backend supports roles - Monitoring retail gold price and keep update the selling price in every platform. - Execute activities driven by data analytics - Implement preventive and corrective measures of disaster recovery plan. - Track and report business outcome of data-driven insights. - Any other tasks as assigned. Requirements: - SPM / Diploma or relevant certification in E-Commerce, business administrative, or a related field - Experienced / Fresh graduates are welcomed to apply - Basic understanding of e-commerce platforms - 5 working days, rest and off day might falls on weekday - Occasion overtime is required to clear urgent orders - Basic skills in graphics and video editing - Ability to adapt to a fast-paced environment and work under guidance - Proficiency in English, Mandarin and Bahasa Malaysia