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Customer Service

RM 2,500 - RM 2,999 / Per Mon

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Position Objective: CS - To coordinate, plan and implement activities in the Customer Service Department towards total customer satisfaction in achieving Company’s objectives. Performance Measures and Standards: CS a) Number of customers’ complaints (internal/external). b) Courtesy in handling customers. c) Time taken to solve customers’ problems. d) Sales team’s objectives are met in terms of profit margin, market penetration and volume. e) Systematic and up-to-date records. Job Requirements: Candidate must possess at least a Diploma or Degree in Business Studies/Administration/Management, Marketing / Mass Communication or equivalent. Fresh graduates are welcome to apply. Good communication and interpersonal skills. Candidates fluent in English/(Mandarin could be an advantage) as the role requires candidates to deal with EU, US & South Asian clients. Job Types: Full-time, Permanent