IT Executive - Freelance

1. IT Service: • Responsible for the IT operations, including infrastructure, applications, security, and support. • Maintain and update regularly on IT network and equipment. • Ensure the security, integrity, and availability of all IT systems and data, and oversee compliance with relevant regulations and standards. • Support, monitor, and troubleshoot the company's virtual and physical servers and individual users' computers. • Ensure availability, necessary quality, and security of IT services (manufacturing and administration workplaces IT equipment and network) delivered to the business entity. • Order IT equipment under defined standards and install, configure hardware and software, and printers according to company standards • Provide end user support to investigate, troubleshoot, resolve IT related hardware or application issues. • Provide technical support and guidance to users of IT infrastructure. • Install and configure software and hardware for laptop/desktop assignment. • Daily server operational support and maintenance for VMware servers. • Provide IT induction for on board staffs and to perform clearance for off board staffs. • Liaise with vendors to get quotations and procure IT hardware which includes providing proposal for recommended system tools. • Maintain and update existing assets inventory and IT documentations. • Documents processes and creation of support manual. 2. Clients / Internal Stakeholder Management: • Maintain effective communication with clients, technology vendors, consultants, and service providers. • Collaborate with other departments and stakeholders to identify and address IT needs and challenges. 3. Documentation: • Manage IT equipment’s records and documentation for compliance and record keeping purposes. • Responsible for tracking and measuring IT processes and security according to defined KPIs. 4. Others • Support on general admin roles of office. • Any other ad-hoc tasks assigned by the management. Qualification & requirements • Candidate must possess a bachelor’s degree in information technology, Computer Science, Business Administration, or a related field. • Deep knowledge of IT systems, infrastructure, cybersecurity, and emerging technologies. • Proven experience in IT management or executive roles. • Ability to manage multiple priorities effectively. • Ability to work cross-functionally and manage supplier relationships. • Detail-oriented with strong analytical skills. • Excellent conceptual, analytical, and problem-solving abilities. • Proficiency in English and Bahasa Malaysia in both verbal and written communication. • Able to work during after office hours as when required for project setup or periodic quarterly IT Maintenance. • Preferred Freelance applicants.