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Airlines Industy Customer Service Executive (English or Mandarin)

  • Full Time, onsite
  • AGENSI PEKERJAAN SKILLSET SDN. BHD.
  • Petaling Jaya, Malaysia
RM 2,000 - RM 2,700 / Per Mon

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JOB REQUIREMENTS:

- Excellent communication and writing skills in English and Bahasa Malaysia.

- SPM leavers are encouraged to apply.

- Able to work on rotational shifts.

- Prior working experience in the call service industry will be an added advantage.

- Good problem solving skills and ability to perform under a high paced working environment.

- Age Group: 18-55 years old.

JOB DESCRIPTION:

-Handling all inbound and outbound calls pertaining to customer general inquiries, complaints, comments, feedbacks and other raising issue related to the company’s products

- Agents are required to contact the customer if the flight has been rescheduled by company

Job Types: Full-time, Contract
Contract length: 12 months

Pay: RM2,000.00 - RM2,700.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Evening shift
  • Night shift
  • Rotational shift

Education:

  • STM/STPM (Preferred)