Restaurant Manager (IOI CITY MALL)

Job – Objective :-

• Overall responsible for smooth operations for Front of House (FOH) of the restaurant.
• Build sales and control costs within the budget to meet/exceed expected business results.
• Responsible for compliance of all related standards and guidelines, as well as relevant regulatory requirements.
• Assist to staff up the employees fully as well as leading and developing employees to achieve the expected work performance and productivity.
• Assist in executing corporate CSR plans.
• Responsible for the overall operations of the Front of House (FOH).
• Monitor the performance standards of finished product quality, service speed and quality, cleanliness and sanitation.
• Measures external guest’s satisfaction and executes plan to improve their satisfaction and increase their loyalty.
• Effectively schedules work shift according to Floor Positioning Guide (FPG) to meet operations needs and optimize manpower utilization.
• Responsible for compliance of work and service standards, food serving, hygiene standards in accordance with the restaurant Quality, Service, Ambience & Value (QSAV) guidelines, other policy guidelines established by the RV Group and the relevant regulatory requirements.
• Monitor weekly inventories, estimates and controls food & beverage costs.
• Oversee implementation of in-restaurant procedures for new products & services.
• Use proper security and verification procedures when handing deposits and the contents of the safe.
• Ensure all restaurant business & people related documents are maintained and recorded appropriately for future reference.
• Complete all daily paperwork, periodic inventories and statistical reports accurately and on a timely basis. Conduct necessary analysis and take appropriate action for improvement.
• Possess full knowledge on food, beverages and other products & services served/provided by the Restaurant.

Required :-

• At least 4 years’ of working experiences as supervisory role in similar industry.
• Those without professional qualifications must have minimum of 6 years of related working experience (full time employment) in similar industry with good track records.
• Can speak English fluently and has ability to read and write English sufficiently.
• Proficient in the full spectrum of casual / fine-dining restaurant function, including food planning and preparation, cost management, customer handling, workplace safety & security, regulatory requirements, people management, recordkeeping, etc.
• Understand and have experience working with Point-Of-Sales (POS) system.

Job Type: Full-time

Pay: RM3,000.00 - RM3,500.00 per month

Benefits:

• Dental insurance
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave

Schedule:

• Afternoon shift
• Day shift
• Early shift
• Evening shift
• Rotational shift

Supplemental Pay:

• Performance bonus