Relationship Manager - Sabah (Mandarin Speaker)

Elevate your career with our client, a vibrant hotel brand, is on the lookout for a passionate Relationship Manager to fuel their business and join their team, across Malaysia. If you’re excited about the opportunity to drive growth and make an impact in the hospitality industry, submit your application today, and let’s work together to make this role yours!

Industry

• Hospitality – Hotel line

Job Highlights

• Outstanding career growth and development opportunities
• Passionate, energetic & innovative work culture
• Competitive Salary & Commissions

What you will be doing :

• Develop and maintain trusting relationships with high volume customers to accomplish growth and company objectives.
• Measure, track and analyze key account metrics. Ensure Rooms availability in assigned portfolio, assess why churn occurs, engage with customers/clients to educate them around the solutions providesd and act as a support function.
• Growing company revenue by ensuring Winback of properties which have gone in sold-out and aligning patrons to opt in for the various value added services that will impact their overall revenue.
• Manage multiple patrons and suggest solutions that answer patron’s needs and wants.
• Negotiate contracts and meeting established deadlines for the fulfillment of each patrons goals.

Qualifications :

• Minimum 2 years of experience in Account Management/Business development/Sales.
• Excellent communication skills in English and Mandarin.
• Ability to work under pressure.
• Good with numbers.
• Tech savvy and quick problem solver.
• Knowledge in maintaining relationships with Stakeholder/Owners.

Job Types: Full-time, Permanent

Pay: RM3,500.00 - RM5,000.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Schedule:

• Fixed shift
• Monday to Friday

Supplemental Pay:

• Commission pay