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Customer Service
Job Description:
Job Description:
Job Description:
- We are looking for candidates who are passionate towards serving clients.
- Provide top notch front line of support for customers and ensuring optimal product and service satisfaction.
- Manage inbound and outbound calls by providing optimum service to customers.
- Manage and schedule office and staff appointments on calendar by calls, messages and emails.
- To act as liaison between customers and sales team to handle both pre-sales and post sales service function.
- Manage inbound and outbound couriers (parcels and documents).
- Monitor and ensure the facilities within the office are in good condition, manage office supplies.
- To undertake any other job assigned by management from time to time.
Job Description:
- Preparation of quotations, sales invoices and receipts for clients.
- Manage database of customer sales order and invoicing records.
- To assist with preparation and filing of client’s reports, update sales reports
- Follow up on outstanding payments.
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