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Customer Service Executive

RM 2,500 - RM 3,500 / Per Mon

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Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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Customer service
Mon to Fri 8.30am - 5.15pm

Sat 8.30am - 3.45pm

Job Scope:

  • Attending professionally to customer inquiries and complaints.
  • Promote products and services to potential customers when necessary.
  • Prepare daily, monthly, quarterly and yearly reports on customer inquiries, feedbacks and complaints category.
  • Manage and report daily update on all outlets' Google reviews to the management.
  • Support and create records for database on customer and other data.
  • Set up SOP for customer service processing flow.
  • Support in Marketing operation such as outlet canopy sales events/ new outlet opening ceremony / company anniversary event when is necessary.
  • Any additional tasks and supports role as requested.

Job Requirement:

  • Minimum qualification is Diploma and above.
  • Fresh graduates are welcome.
  • Have experience in customer service/call center task.
  • Can work in minimum supervision.
  • Able to work in Tmn Desa Kundang
  • Possess own transport

Job Types: Full-time, Permanent

Pay: RM2,500.00 - RM3,500.00 per month

Benefits:

  • Additional leave
  • Free parking

Schedule:

  • Day shift

Supplemental Pay:

  • Overtime pay

Application Deadline: 11/20/2021

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