Customer Service Executive
RM 2,500 - RM 3,500 / Per Mon
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Customer service
Mon to Fri 8.30am - 5.15pm
Sat 8.30am - 3.45pm
Job Scope:
- Attending professionally to customer inquiries and complaints.
- Promote products and services to potential customers when necessary.
- Prepare daily, monthly, quarterly and yearly reports on customer inquiries, feedbacks and complaints category.
- Manage and report daily update on all outlets' Google reviews to the management.
- Support and create records for database on customer and other data.
- Set up SOP for customer service processing flow.
- Support in Marketing operation such as outlet canopy sales events/ new outlet opening ceremony / company anniversary event when is necessary.
- Any additional tasks and supports role as requested.
Job Requirement:
- Minimum qualification is Diploma and above.
- Fresh graduates are welcome.
- Have experience in customer service/call center task.
- Can work in minimum supervision.
- Able to work in Tmn Desa Kundang
- Possess own transport
Job Types: Full-time, Permanent
Pay: RM2,500.00 - RM3,500.00 per month
Benefits:
- Additional leave
- Free parking
Schedule:
- Day shift
Supplemental Pay:
- Overtime pay
Application Deadline: 11/20/2021
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