Sales Coordinator

Job Responsibilities:

• Conduct outbound telesales calls to prospective clients to promote our freight forwarding services and generate leads.
• Assist the sales team in managing client inquiries, preparing quotations, and following up on leads.
• Maintain and update the customer database to ensure accurate records of interactions and sales activities.
• Collaborate with the sales team to develop and implement strategies to achieve sales targets and improve customer engagement.
• Provide administrative support, including preparing sales reports and tracking sales performance metrics.
• Address customer inquiries and resolve issues promptly to ensure a positive customer experience.

Requirements:

• Previous experience in a sales support, customer service, or telesales role, preferably in the logistics or freight forwarding industry.
• Excellent verbal communication skills.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite and CRM software.

Job Type: Full-time

Pay: RM3,000.00 - RM3,500.00 per month

Benefits:

• Cell phone reimbursement
• Free parking
• Health insurance

Schedule:

• Day shift
• Fixed shift
• Monday to Friday

Supplemental Pay:

• Attendance bonus
• Performance bonus

Education:

• STM/STPM (Required)

Experience:

• Logistics: 1 year (Required)
• Sales Coordinator: 1 year (Required)