Executive Housekeeper

An Executive Housekeeper is responsible for managing and overseeing the housekeeping staff in a hotel, resort, or other hospitality establishment. This role involves a wide range of responsibilities, including hiring and training new staff members, developing cleaning schedules, and ensuring that all guest rooms and public areas are kept clean and presentable.

Responsibility & Authority:

• Responsible for cleanliness, orderliness, and appearance of the entire Hotel.
• Ensure that rooms are made as per company standards.
• Prepare Annual Housekeeping Budget.
• Maintain par stock of guest supplies, cleaning supplies, linen, and uniforms.
• Organize inventories with Accounts and General Store for linen, uniform, and fixed assets.
• Pay particular attention while organizing pest eradication activities.
• Develop and implement Housekeeping systems and procedures
• Prepare reports for management information.
• Assist the Purchase department in selecting suppliers for items related to Housekeeping.
• Planned, controlled, and supervised Horticultural activities.
• Attending and resolving guest complaints.
• Verification of supplies consignments.
• Organize on-the-job training and evaluate its effectiveness.

Other Routine Responsibilities:

• Daily inspection of public areas and employee’s locker rooms.
• Daily briefing of Supervisors/ Executives.
• Coordinating the preventive maintenance schedule of rooms and public areas with the maintenance department.
• Immediately attending to guest requests.

Experience:

Minimum 5 to 8 years of experience of which at least 2 to 3 years in a similar role. Strong Operational/Technical Knowledge. Successful Pre-opening experience & records a distinct advantage.

Job Types: Full-time, Permanent

Pay: RM4,500.00 - RM7,000.00 per month

Benefits:

• Meal provided
• Professional development

Schedule:

• Rotational shift