Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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SPECIALIST - TECHNICAL SUPPORT

Salary undisclosed

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SPECIALIST - TECHNICAL SUPPORT (Native Thai, Native Russian, Native Vietnamese, Native Bahasa Indonesia, Native Tagalog, Native Korean, Native Japanese, Native Hindi, Native Sinhala, Native Arabic, Native French, Native Turkish) - to follow the specific requirements of a dedicated country. Responsibilities: • Handling Voice/ Non -Voice customer, including detailed recording of the issue according to defined processes. • Identifies the cause of hardware/software faults and provides a solution or dispatch onsite engineer with part to resolve the issue. • Advises & educates customers through a combination of experience & guideline documentation to ensure a solution to their technical issues. • Responsible for ensuring that the set KPIs are achieved. • Create a case in ticketing system, monitoring and drive the case until closure. • To update the ticketing system accurately and efficiently with call details, actions taken and resolution. • To ensure high levels of customer satisfaction with individual calls • If not successful in solving the ticket, forward to the next appropriate level. • Usage of remote tools (where applicable) to analyze and resolve tickets. • Ad-hoc tasks such as queue monitoring, light reporting and projects, covering different time zones of regions. The Requirements for the Role: • Required to speak, read and write in (Native Thai, Native Russian, Native Vietnamese, Native Bahasa Indonesia, Native Tagalog, Native Korean, Native Japanese, Native Hindi, Native Sinhala, Native Arabic, Native French, Native Turkish) • 3+ years of experience in Client Technical Support roles. • Experience with software support for UEM, MDM, Enterprise antivirus, Microsoft CSP. • Experience within IT Services and Working with Field Service Providers. • Working Knowledge of Windows Operating Systems and MS Products. • Technical Knowledge of the client (Notebook, Desktop, & Tablets). The Package: • Attractive salary. • Performance related allowance. • 15 days Annual Leave. • 14 days Medical Leave. •Medical and hospitalization insurance coverage.
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