Senior Executive - Application Support

Summary of Job Description Prepare test plan and test scripts and perform testing of the Self-Service Terminals (SST) based on agreed requirements and project schedule to ensure new applications and/or enhancements comply with the Technical Specifications, Functional Specification Document and/or Business Requirement Document. Prepare test plans and test scripts for new application and/or enhancements to conform with Technical Specifications, Functional Specification Document and/or Business Requirement Document. Perform testing based on the test script, in compliance with IT best practices and agreed project schedule. Compile and review test results and file for future reference. Develop scripts to automate processes for ease of test and/or migration. Optimise usage of cloud test resources to ensure cost efficiencies. Be vigilant for any potential application and security incidents or threats and notify management immediately. Periodically review and revise testing procedures and/or user manuals. Develop competencies to troubleshoot and resolve problem logs. Competencies Product and Market Knowledge Possesses good understanding of the CRM / ATM industry, and keeping updated on information and development of the CRM / ATM industry Possesses good understanding, based on technical working experiences (including basic operational knowledge) to carry out the above daily tasks Possesses ability to compile and collate data to build understanding and awareness of industry and product knowledge including fraud trends Stakeholder Management Possesses good understanding of relevant stakeholders based on operational working experience Possesses basic working relationships with relevant stakeholders including understanding quality and timeline of deliverables Analytics & Reporting Possesses understanding of data analytics concepts (e.g., statistical techniques) and ability to extract and report relevant information System, Application & Database Configurations Possesses understanding on infrastructure set-up consisting of system, application & database configuration Troubleshooting & Problem Solving Possesses ability to identify root causes for incidents and other issues and suggest action plans to resolve System & Application Testing Possesses understanding of system and application testing methodology based on technical knowledge and/or experience Minimum Qualifications Minimum Diploma in Computer Science, Information Technology or in a related field. A Degree in any of the above fields would be an advantage Knowledge and experience in AS400, SQL are a must. Knowledge and experience in AWS cloud implementation & Linux operating system would be advantageous Strong computer literacy skills in Microsoft Word, Excel & PowerPoint Strong ability to establish, develop and maintain relationships with stakeholders Ability to work independently with minimal supervision Salary are negotiable based on experience Job Type: Full-time Pay: From RM3,500.00 per month