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E-Commerce & Digital Executive (Luxury)

  • Full Time, onsite
  • Agensi Pekerjaan Find Talent Sdn Bhd
  • Kuala Lumpur, Malaysia
RM 4,000 - RM 4,300 / month

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Job Description:

  • Manage the client service quality and client satisfaction by managing inbound/outbound client enquiries via emails, phone calls or online contact forms.
  • Coordinate online order processing, fulfilment, delivery, returns of online orders and stock inventory.
  • Handle client complaints, returns and follow through with the solutions.
  • Coordinate with other teams to support & execute digital marketing strategies to drive traffic acquisition, (SEO, EDM, Social Media) increase website visibility and online promotions.
  • Support in maintaining the E Merchandising and the smooth functionality of website.
  • Provide administrative support for the E-commerce operation.
  • To conduct daily/weekly/monthly reporting: client service analytics reports, E commerce performance reports, traffic/campaigns/promotions performance analysis, and ad hoc reports.
  • To perform any ad-hoc duties for the E-commerce store as assigned.

Requirements:

  • Min of 1 year experience would be preferred
  • Motivated, passionate about beauty and loves to talk to customers
  • Language proficiency English and Mandarin (would be added advantage)
  • Performance driven and independent

Job Type: Full-time

Pay: RM4,000.00 - RM4,300.00 per month

Schedule:

  • Monday to Friday

Expected Start Date: 01/31/2025