Customer Support Specialist| SPM Leavers|PJ

Responsibilities: • Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. • To exceed customers expectation in terms of customer service & accurate information. • Work in a team to achieve the required KPI elements and SLA. Requirements: • Candidate must possess at least a SPM. • Required language(s): English (able to converse in Mandarin will be an added advantage). • Minimum 1 year of working experience in the service industry will be an added advantage for this position. • Fresh graduates who are interested to start their career in a call center are also encouraged to apply – Full Training Provided • Applicant must be willing to work on rotational shifts and off day • Each shift consists of 9 working hours and inclusive of 1 hour lunch for rest. • Applicant must be willing to work in Ara Damansara, Selangor