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- Provide first-line support for hardware, software, and network issues.
- Troubleshoot and resolve technical problems in person, via phone, or through remote access tools.
- Assist with the setup and configuration of new hardware and software.
- Monitor and maintain computer systems and networks to ensure optimal performance.
- Perform regular system checking based on schedule provided.
- Document common issues and solutions to build a knowledge base for future reference
- Generate and review reports on system performance and support activities.
- Ensure compliance with company policies and industry standards for data security.
- Assist in implementing security measures and procedures to protect sensitive information
- Be part of a team in developing systems, fixing problems or creating solutions.
- Able to communicate your plans, thoughts, and rationale in your job
- Ability to manage time, client and personnel
- Candidate must possess at least a Professional Certificate, Diploma , Advanced / Higher / Graduate Diploma or Certificate in IT related field or equivalent
- Fluent in Bahasa Malaysia and English
- Fresh graduate is welcome to apply
- Strong analytical and problem-solving skills
- Able to work independently and effectively in a team environment
- Posses Own transport
- Fresh Graduate welcome to apply
- Yearly bonus min 3 months base on KPI achievement
- KWSP / SOCSO included
- Min 12 annual leave per year
- We provide medical coverage
- Yearly Team Building/ Annual Dinner
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