Senior Executive - Account & Loan Officer

POSITION SUMMARY

Evaluate, analyse and recommend approval of loans. Advise borrowers on financial status and methods of payments.

ESSENTIAL FUNCTIONS

1. Maintain an active knowledge base of all the organisation’s loan products and an understanding of the qualifications required of each applicant
2. Conduct reference check on applicants’ financial status, credit and property evaluations to determine feasibility of granting loans
3. Obtain and compile copies of loan applicants' credit histories and other required financial information
4. Explain to customers the different types of loans and credit options that are available, the terms of those loans and respond to any other requests
5. Review and verify all documentations submitted by the applicants for Credit Committee’s approval
6. Review loan agreements to ensure that they are complete, accurate and in compliance with the relevant regulations
7. To assist superior to prepare loan agreements with payment schedules, arrange applicant to sign loan contracts and other required documents, explain terms of loan to applicant, obtain signatures, arrange for stamping and attestation of agreements and collection of fees
8. Regular review and update credit and loan files
9. Assist superior to prepare and process the required documentations before release of loans to applicants
10. Process and monitor payment of loans from applicants
11. Prepare reports for submission to regulatory bodies
12. Prepare the restructured/rescheduled loan reports for Credit Committee to approve
13. Handle customer complaints and take appropriate action to resolve them
14. To assist superior liaise with lawyers and negotiate payment arrangements with customers who have delinquent loans
15. Prepare reports to send to customers whose accounts are delinquent, and forward irreconcilable accounts for collector action
16. Maintains customer confidence by keeping loan information confidential
17. Stay abreast of new types of loans and other financial services and products in order to better meet customers' needs

PERSON SPECIFICATION

(Minimum requirements to competently perform the job, NOT the specifications of the person currently holding the position)

Education : Degree in Business Administration, Economics, Banking, Finance or its equivalent

Experience : Minimum 2 – 3 years of experience in the related field

KSA’s (Knowledge, Skills & Ability) : Good organizational and analytical skills; able to work in a fast-paced environment. Able to work independently and a good team player