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CUSTOMER SERVICE (SPM/FRESH GRADUATE)

Salary undisclosed

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  • Respond to customer inquiries via phone, email, chat, or in person.
  • Investigate customer complaints or issues, providing solutions in a timely manner.
  • Collaborate with other departments to resolve complex customer issues when necessary.
  • Accurately input and maintain customer information and interaction records in the system.
  • Gather and document customer feedback to improve service delivery.

Job Types: Full-time, Fresh graduate

Pay: RM1,900.00 - RM2,100.00 per month

Benefits:

  • Professional development

Schedule:

  • Rotational shift

Supplemental Pay:

  • Performance bonus

Education:

  • STM/STPM (Preferred)

Language:

  • English (Preferred)