CUSTOMER SERVICE (SPM/FRESH GRADUATE)
Salary undisclosed
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- Respond to customer inquiries via phone, email, chat, or in person.
- Investigate customer complaints or issues, providing solutions in a timely manner.
- Collaborate with other departments to resolve complex customer issues when necessary.
- Accurately input and maintain customer information and interaction records in the system.
- Gather and document customer feedback to improve service delivery.
Job Types: Full-time, Fresh graduate
Pay: RM1,900.00 - RM2,100.00 per month
Benefits:
- Professional development
Schedule:
- Rotational shift
Supplemental Pay:
- Performance bonus
Education:
- STM/STPM (Preferred)
Language:
- English (Preferred)
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