Sales Manager

Key Responsibilities: 1)Develop and implement sales plans to achieve and exceed revenue targets. 2)Identify and pursue new sales opportunities, including corporate partnerships, special events, and group bookings. 3)Analyze sales data to forecast trends and adjust strategies accordingly. 4)Build and maintain strong relationships with clients, ensuring high levels of satisfaction. 5)Promote spa memberships, packages, and loyalty programs to increase client retention. 6) Address and resolve customer inquiries and complaints effectively. 7)Lead, motivate, and train the sales team to achieve performance goals. 8)Conduct regular team meetings, performance reviews, and sales training sessions. 9)Collaborate with spa management and other departments to ensure seamless service delivery. 10)Work with the marketing team to develop campaigns and promotional materials. 11)Organize and participate in promotional events, trade shows, and community outreach to enhance brand visibility. 12)Leverage digital platforms and social media to drive sales initiatives. 13)Monitor budgets, expenses, and sales metrics to ensure profitability. 14)Prepare and present sales reports to management, including performance analysis and recommendations. 15)Ensure compliance with all operational policies and procedures. Qualifications: 1)Proven experience in sales, preferably in the spa, hospitality, or wellness industry. 2)Strong leadership, interpersonal, and communication skills. 3)Proficiency in sales management software and CRM tools. 4)Excellent organizational and analytical abilities. 5)Ability to work under pressure and adapt to a fast-paced environment. 6)Passion for wellness and customer service excellence.