Customer Service (Philippines)
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Requirement: - Philippines speaker. - Diploma & above in ICT related Key responsibilities -Attend incoming calls and respond to customer’s queries and requests in a courteous and professional manner, provide appropriate solutions and alternatives -Providing high quality service to achieve customer satisfaction by resolving customer queries at first contact where possible. -Communicating with service provider to solve technical related issue -Responsible for achieving individual targets and goals whilst maintaining quality and compliance. -Continuously strive to attain and exceed agreed productivity KPI
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