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Receptionist

RM 2,200 - RM 2,750 / month

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This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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If you are looking for the perfect place where your upbeat and positive personality would be welcome, consider becoming the Receptionist for our pastel-aesthetic-themed kids cafe.

This position may be right for you if you are able to work independently and manage a variety of tasks at the same time. In this role, you will also meet mainly families who wish to enjoy a break while their kids play. It's critical that you're able to empathise with them and be able to sell the DuDu Kids Concept.

Job Responsibilities

  • Manage customer relations, assist walk-in customers, arrange appointments for shop visits, schedule calls, convert leads, process payments, create invoices, and handle event planning and management.
  • Oversee and ensure the successful set up, execution and dismantling of all in-store events, including party sales.
  • Manage daily operations in alignment with management guidelines, upholding the highest standards.
  • ⁠ Provide excellent customer service, address customer complaints and feedback, and respond to customer needs promptly.
  • Monitor the kids' play area to ensure a safe and enjoyable environment for children, intervening when necessary to maintain order.
  • ⁠ ⁠Maintain shop inventory and implement continuous improvements to drive sales.
  • ⁠ ⁠Comply with all health and safety regulations.
  • Maintain cleanliness and tidiness of the café and play areas.
  • Work collaboratively with other staff members to ensure efficient operations and a positive work environment.
  • ⁠ ⁠⁠Assist General Manager in the training and onboarding of part timers (i.e. Floor Staff)

Job Skills & Qualifications

Required:

  • High school diploma or an equivalent credential
  • Two or more years of experience working in a food and beverage environment
  • Strong attention to detail and ability to meet deadlines
  • Able to multitask, work independently and under pressure
  • Commitment to delivering excellent customer service
  • Ability to work on weekends (10am to 10pm)
  • Commitment to delivering excellent customer service

Preferred:

  • Supervisory experience or strong leadership qualities

Job Type: Full-time

Pay: RM2,200.00 - RM2,750.00 per month

Schedule:

  • Weekend jobs

Application Question(s):

  • Are you able to work on weekends from 10am to 10pm?

Expected Start Date: 01/05/2025