Apply on
Availability Status
This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
If you are looking for the perfect place where your upbeat and positive personality would be welcome, consider becoming the Receptionist for our pastel-aesthetic-themed kids cafe.
This position may be right for you if you are able to work independently and manage a variety of tasks at the same time. In this role, you will also meet mainly families who wish to enjoy a break while their kids play. It's critical that you're able to empathise with them and be able to sell the DuDu Kids Concept.
Job Responsibilities
- Manage customer relations, assist walk-in customers, arrange appointments for shop visits, schedule calls, convert leads, process payments, create invoices, and handle event planning and management.
- Oversee and ensure the successful set up, execution and dismantling of all in-store events, including party sales.
- Manage daily operations in alignment with management guidelines, upholding the highest standards.
- Provide excellent customer service, address customer complaints and feedback, and respond to customer needs promptly.
- Monitor the kids' play area to ensure a safe and enjoyable environment for children, intervening when necessary to maintain order.
- Maintain shop inventory and implement continuous improvements to drive sales.
- Comply with all health and safety regulations.
- Maintain cleanliness and tidiness of the café and play areas.
- Work collaboratively with other staff members to ensure efficient operations and a positive work environment.
- Assist General Manager in the training and onboarding of part timers (i.e. Floor Staff)
Job Skills & Qualifications
Required:
- High school diploma or an equivalent credential
- Two or more years of experience working in a food and beverage environment
- Strong attention to detail and ability to meet deadlines
- Able to multitask, work independently and under pressure
- Commitment to delivering excellent customer service
- Ability to work on weekends (10am to 10pm)
- Commitment to delivering excellent customer service
Preferred:
- Supervisory experience or strong leadership qualities
Job Type: Full-time
Pay: RM2,200.00 - RM2,750.00 per month
Schedule:
- Weekend jobs
Application Question(s):
- Are you able to work on weekends from 10am to 10pm?
Expected Start Date: 01/05/2025