Application & Information Technology (IT) Specialist

About Technogym Malaysia

For more than 40 years, we at Technogym have been helping people live healthier and happier lives. If 50 million people in the world train on our equipment every day, it’s not just a matter of chance. We are the global experts of wellness, be it for fitness, health, or sports. Reaching over 100 countries in the world, Technogym has brought wellness through movement to thousands of locations around the world.

Responsibilities:

Oracle NetSuite Maintenance and Configuration

~ Manage and maintain Oracle NetSuite, ensuring optimal configuration to support business operations.

~ Customize and optimize NetSuite workflows, dashboards, and reports based on department needs.

~ Collaborate with stakeholders to address system enhancements, troubleshoot issues, and implement updates.

IT Infrastructure and Systems Management

~ Manage the procurement, setup, and troubleshooting of hardware, including employee laptops, printers, and other peripherals.

~ Maintain an inventory of IT hardware and ensure timely replacements or upgrades.

~ Provide hands-on support for hardware-related issues and ensure minimal downtime for employees.

~ Coordinate with software providers for procurement, licensing, invoicing, and renewals.

~ Monitor software performance and ensure updates are implemented without disrupting operations.

~ Support end-users in resolving software-related issues efficiently.

~ Manage and maintain company network and servers, security infrastructures, e.g. Firewall network traffic, and logs monitoring.

~ Perform operational support of IT infrastructure technology including, but not limited to, network, security, application, and operation services.

IT Support and Troubleshooting

~ Serve as the first point of contact for all IT-related issues, ensuring timely resolution of technical problems.

~ Monitor system performance and address potential issues proactively.

~ Train employees on IT systems, tools, and best practices.

~ Stay informed on the latest IT trends, tools, and practices to recommend improvements in IT systems and processes.

~ Assess emerging technologies and their potential applications for enhancing operational efficiency.

~ Implement best practices to future-proof the company’s IT infrastructure.

Data Analysis

~ Conduct statistical and trend analysis to identify business opportunities, highlight strengths, and provide corrective recommendations.

~ Build financial and statistical models to support business planning and forecasting.

~ Contribute to storyboarding, design, and development of visualization dashboards to accelerate decision-making at scale.

~ Use data analysis tools to transform raw data into actionable insights and present findings to stakeholders.

Qualification:

~ We value teamwork and open communication, and applicants must be comfortable with working in a lean, fast-paced environment.

~ Need to b e proficient in the below:

• Finance Module: Includes Sales Order, Purchase Order, Accounts Receivable, Accounts Payable, General Ledger, Bank Reconciliation, and Forex (realized and unrealized gains/losses).
• InterCompany Module: Includes OneWorld functionality.
• SuiteCloud Tools: Includes SuiteBuilder, SuiteFlow, and Saved Searches.
• A solid understanding of security settings and administrative functionalities.

~ Curiosity, resourcefulness, and the ability to work independently yet collaboratively with a positive attitude are necessary.

~ Must possess a passion for exercise, wellness, and healthy living, and more importantly, a desire to help others live better through wellness.

~ Candidate must possess a Diploma or Bachelor's Degree in Information Technology, Computer Science, or a related field.

~ ERP knowledge and experience is a must, at least 3 years’ experience in NetSuite.

~ At least 7 years of working experience in IT support, hardware management, software coordination, and enterprise system maintenance.

~ Languages: English.

Job Types: Full-time, Permanent

Pay: RM6,500.00 - RM7,000.00 per month

Benefits:

• Dental insurance
• Free parking
• Gym membership
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development
• Vision insurance

Schedule:

• Monday to Friday

Supplemental Pay:

• Performance bonus
• Yearly bonus