Epicareer Might not Working Properly
Learn More

Retail Store Trainer

RM 4,500 - RM 5,000 / Per Mon


Original
Simplified
  • Manage with all stores to analyse the training needs for staff and develop effective training plans.
  • Design and provide proper training programs covering retail operations, product knowledge, customer service standards, and skills enhancement.
  • Work closely with others department on their SOP and ensure our store staff manage to follow and understand the process.
  • Plan and use the diverse training methods such as in-store coaching, classroom teaching, workshops, and e-learning to maximize learning effectiveness.
  • Conduct assessments to ensure employees master training content and effectively apply IT in their roles.
  • Stay up to date with industry trends to keep training materials relevant and impactful.
  • Bachelor's degree or higher, with at least 3 years of experience in training or a related role within the retail industry. Experience in store-level training is a strong advantage.
  • Proficient in Mandarin, Bahasa Malaysia, English as a working language.
  • Proven expertise in developing and implementing training programs, with excellent communication, facilitation, and presentation skills.
  • Strong organizational skills with the ability to coordinate multiple training initiatives and foster teamwork.
  • Willingness to travel frequently and undertake assignments as required by the business.
  • EPF, Socso & EIS