Admin Support (Conference Center Booking)

-Diploma in Management or Equivalent -at least 2-3 years if related working experience -knowledge in Microsoft office -Coordinate Conference Room Bookings: Handle inquiries, schedule bookings, and manage the availability of conference rooms for internal and external clients. -Event Support: Assist with the preparation and setup of conference rooms for events, meetings, and presentations, ensuring that AV equipment and other resources are in place. -Liaison with Clients: Communicate with clients to confirm booking details, room requirements, and provide necessary support for events and meetings. -Maintain Booking System: Update and manage the conference room booking system, ensuring accuracy and avoiding conflicts or overbooking. -Administrative Tasks: Perform general administrative duties, including the preparation of meeting materials, filing, and correspondence. -Client Support: Provide excellent customer service to clients using the conference facilities, responding to inquiries and resolving issues in a timely and professional manner. -Coordinate with Maintenance: Ensure that rooms are clean, tidy, and well-equipped before each meeting, and coordinate with facilities management for maintenance or repairs. -Inventory Management: Oversee the availability and stock of conference materials, such as stationery, equipment, and refreshments. Handling all incoming customer queries and questions -Providing the appropriate service and information or referring clients to another department -Referring problematic issues that they cannot solve to management -Resolving customer complaints and issuing refunds as needed