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Operation Manager (Ops Lead)

Salary undisclosed

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Position Responsibilities

  • Working closely with other teams, including sales, marketing, product development, customer support to ensure that our business is operating at peak performance.
  • Analyse data, identify trends, and work with cross-functional teams to implement process and productivity improvements.
  • Manage 3PL and warehousing partners’ operations to ensure effective warehousing, fraud management, inventory management & fulfilment process
  • Managing relationships with 3PL and reviewing service level provided and operational costs.
  • Collect and analyse relevant data relating to fulfilment & warehouse operations to draw actionable insights for decision making or process improvement.
  • Managing inventory inventory levels and ensuring that products are in stock and available for purchase.
  • Review monthly stock reconciliations & identify variances & cost discrepancies.