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Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...
N

Customer Service

Salary undisclosed

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

We are seeking for Customer Service staff at Nilai Apparel Gift & Souvenir, you will play a pivotal role in driving sales growth and enhancing brand visibility. You will collaborate closely with the sales and marketing teams to develop and execute strategies that maximize revenue opportunities and strengthen our market presence.

Key Responsibilities:

1. Customer Interaction

  • Greet and assist customers in person, over the phone, or online.
  • Understand customer needs and provide product recommendations.
  • Guide customers through the sublimation printing process.

2. Order Management

  • Take and process customer orders accurately.
  • Assist customers in customizing designs or selecting templates.
  • Ensure orders are completed and delivered on time.

3. Technical Support

  • Answer questions about materials, printing techniques, and customization options.
  • Troubleshoot minor issues with designs or orders (e.g., file compatibility, resolution issues).
  • Communicate complex issues to technical teams when necessary.

4. Quality Control

  • Ensure designs meet customer specifications before printing.
  • Inspect finished products for quality and accuracy.

5. Sales Support

  • Promote the shop’s services and products (e.g., custom mugs, apparel, phone cases).
  • Upsell or cross-sell related products.
  • Handle payments and provide invoices.

6. Issue Resolution

  • Handle complaints or problems professionally.
  • Offer solutions, such as reprints or refunds, when necessary.

7. Administrative Duties

  • Maintain records of customer interactions and orders.
  • Manage inventory and report low-stock items.
  • Update the shop's database with customer details and order histories.

Join Nilai Apparel team and be part of a passionate and innovative company dedicated to delivering exceptional printing solutions to clients worldwide. Apply now to take your sales and marketing career to the next level!

To apply, please submit your resume and portfolio showcasing relevant work samples. Only shortlisted candidates will be contacted for further evaluation.

Job Type: Full-time

Pay: RM1,500.00 - RM1,800.00 per month

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift
  • Monday to Friday

Supplemental Pay:

  • Attendance bonus
  • Overtime pay

Ability to commute/relocate:

  • Nilai: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • How soon can you join us? Please inform us your notice period.

Expected Start Date: 01/13/2025

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