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Executive, Business Monitoring

Salary undisclosed

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We seek a highly motivated and detail-oriented Executive Business Monitoring to join our team. In this role, you will develop and maintain comprehensive monitoring solutions to support seamless and uninterrupted IT services and hardware

Functional Responsibility

  • Build extensive knowledge of existing IT monitoring tools and their capabilities

  • Lead discussions with IT support teams, gather requirements

  • Develop monitoring solutions for timely identification of incidents and trends that could lead to an IT incident

  • Identify automation opportunities and implement automatic remediation actions

  • Ensure solution compliance to technical design standards and architecture

  • Perform functional analysis and provide work estimates for new solutions

  • Learn and apply new strategies and industry practices in IT monitoring


Role Responsibility

  • Ensure all IT components are monitored from a business and technology perspective

  • Implement efficient event management processes and automation;

  • Configure and maintain central monitoring platforms;

  • Perform daily health checks and break/fix support on monitoring platforms;

  • Manage new technology integrations into monitoring systems;

  • Participate in the governance of application and infrastructure monitoring design, implementation, customization, and support;

  • Provide event logging and historical repositories to aid in the investigation and prevention of incidents, problems, and service quality issues;

  • Recommend the establishment or modification of current policies and standards where applicable;

  • Improve continuous integration and delivery systems;

  • Keep up to date with new DevOps trends and technologies

Skills & Experience

  • Degree in Computer Science, Information Technology, Engineering or equivalent.

  • 3+ years of experience in IT monitoring (infrastructure and/or application) or relevant IT Ops.

  • Experience with any of these monitoring tools is an advantage: CheckMK, Nagios, Prometheus, Thruk, LogicMonitor, Pingdom, Loki, Elasticsearch

  • Experience with Linux and bash/Powershell is an advantage

  • Solid understanding of IT infrastructure and cloud concepts

  • Analytical mindset and problem-solving skills; attention to detail; knowledge of how to leverage large amounts of data and technology

  • Creative thinking with a high degree of innovation and self-motivation

  • English proficiency and ability to communicate effectively (written and verbal)


We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.

Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.