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We seek a highly motivated and detail-oriented Executive Business Monitoring to join our team. In this role, you will develop and maintain comprehensive monitoring solutions to support seamless and uninterrupted IT services and hardware
Functional Responsibility
Build extensive knowledge of existing IT monitoring tools and their capabilities
Lead discussions with IT support teams, gather requirements
Develop monitoring solutions for timely identification of incidents and trends that could lead to an IT incident
Identify automation opportunities and implement automatic remediation actions
Ensure solution compliance to technical design standards and architecture
Perform functional analysis and provide work estimates for new solutions
Learn and apply new strategies and industry practices in IT monitoring
Role Responsibility
Ensure all IT components are monitored from a business and technology perspective
Implement efficient event management processes and automation;
Configure and maintain central monitoring platforms;
Perform daily health checks and break/fix support on monitoring platforms;
Manage new technology integrations into monitoring systems;
Participate in the governance of application and infrastructure monitoring design, implementation, customization, and support;
Provide event logging and historical repositories to aid in the investigation and prevention of incidents, problems, and service quality issues;
Recommend the establishment or modification of current policies and standards where applicable;
Improve continuous integration and delivery systems;
Keep up to date with new DevOps trends and technologies
Skills & Experience
Degree in Computer Science, Information Technology, Engineering or equivalent.
3+ years of experience in IT monitoring (infrastructure and/or application) or relevant IT Ops.
Experience with any of these monitoring tools is an advantage: CheckMK, Nagios, Prometheus, Thruk, LogicMonitor, Pingdom, Loki, Elasticsearch
Experience with Linux and bash/Powershell is an advantage
Solid understanding of IT infrastructure and cloud concepts
Analytical mindset and problem-solving skills; attention to detail; knowledge of how to leverage large amounts of data and technology
Creative thinking with a high degree of innovation and self-motivation
English proficiency and ability to communicate effectively (written and verbal)
We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.
Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.