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Retail Sales Associate

  • Full Time, onsite
  • Agensi Pekerjaan Ideal Reliance Sdn Bhd
  • Kuala Lumpur, Malaysia
RM 2,000 - RM 2,600 / Per Mon


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As a retail sales associate, you will be the face of our client's brand, engaging with customers to provide a positive shopping experience. Your key responsibilities will include:

  • Welcoming customers with a friendly demeanor, offering product information, and assisting them in finding items.
  • Understanding and promoting current sales, promotions, and loyalty programs to enhance the customer experience and drive sales.
  • Maintaining a clean, organized, and visually appealing sales floor, including restocking shelves, arranging displays, and ensuring product areas meet merchandising standards.
  • Answering customer inquiries regarding products, store policies, and services, providing knowledgeable and helpful responses to enhance satisfaction.
  • Operating the point-of-sale (POS) system, processing payments, handling returns, and managing customer transactions efficiently and accurately.
  • Assisting in inventory management tasks, including receiving shipments, conducting stock counts, and reporting low stock or product discrepancies to management.
  • Supporting loss prevention efforts by monitoring the sales floor, reporting suspicious activity, and following security policies.
  • Collaborating with fellow team members to achieve sales targets, meet store goals, and contribute to a positive team environment.
  • Reporting to the Store Manager or Assistant Manager, ensuring that daily tasks align with store goals and standards.
  • Good interpersonal and communication skills to interact effectively with customers and team members.
  • Ability to work a flexible shift schedule, including weekends, public holidays, and occasional evenings.
  • Basic math skills for handling cash and managing sales transactions accurately.
  • Must have at least SPM; with sales or service experience.
  • Must be able to speak in English & Mandarin (ideally).
  • Salary Range: Up to RM2600.00 + OT
  • Entitlement for commission: Yes
  • Working Hour: 6 days per week + 8.5 hours per shift with 1 hour lunch break
  • Headcount: 6
  • Location: KL & Selangor area