Server Engineer

Server Engineer JD and KRA Key Responsibilities: 1. Server Infrastructure Management: o Design, configure, and manage Windows Server, Linux (RHEL, CentOS), and virtualized environments (VMware, Hyper-V). o Implement and maintain server clusters for high availability (HA) and disaster recovery (DR) using technologies like Microsoft Failover Cluster, vSphere HA, and DR configurations. o Optimize server performance by performing regular resource monitoring and capacity planning (CPU, RAM, disk I/O, network throughput). o Patch management: Regularly update and patch OS and server applications, ensuring compliance with security policies. o Troubleshooting of complex server hardware, OS-level issues, and application failures. 2. Storage Infrastructure (SAN, NAS, DAS): o Administer enterprise storage solutions such as SAN (EMC, NetApp, HPE 3PAR), NAS (NetApp, Isilon), and DAS. o Storage provisioning and management: Create and assign LUNs, volumes, and file systems, ensuring proper tiering, load balancing, and optimization. o Capacity management: Monitor and predict storage capacity utilization trends, implement proactive measures to avoid outages or resource shortages. o Storage replication and high availability: Implement technologies like SnapMirror, VVols, MetroCluster, and Replication Manager for data protection and disaster recovery. o Storage performance tuning: Perform disk I/O optimizations and address performance bottlenecks related to storage subsystems. o Data lifecycle management (ILM): Design and implement strategies for archiving, migration, and backup of data across on-premises and cloud-based storage. 3. Backup Solutions and Disaster Recovery: o Backup software administration: Implement and manage enterprise backup solutions (e.g., Veeam, NetBackup, Commvault, Veritas, DPM). o Backup infrastructure design: Design, configure, and maintain backup servers, storage devices (tape libraries, disk arrays), and backup scheduling. o Data recovery and restoration: Perform full, incremental, and differential backups, and ensure rapid recovery of mission-critical data with minimal RTO and RPO. o Cloud-based backups: Configure and maintain cloud backup solutions such as Azure Backup, AWS S3, or Google Cloud Storage for offsite data protection. o Backup monitoring: Set up alerting and monitoring tools (e.g., SolarWinds, Nagios, Zabbix) to ensure the integrity of backups and the timely completion of scheduled jobs. o Disaster Recovery Testing: Conduct regular testing of DR processes, ensuring systems are restored according to defined RTO/RPO objectives. This includes both virtual and physical disaster recovery plans. 4. Advanced Troubleshooting & Issue Resolution: o Root-cause analysis (RCA) of complex server, storage, and backup failures, providing resolutions that adhere to SLAs. o Advanced diagnostic tools: Utilize tools such as Wireshark, iLO, IMM, ESXi diagnostic utilities, and RAID management interfaces for in-depth issue analysis. o Log analysis: Review system logs (Syslog, event logs, VMware logs, etc.) to identify anomalies and prevent potential failures. Server Engineer JD and KRA 5. Monitoring & Reporting: o Utilize monitoring tools like Prometheus, Zabbix, Nagios, PRTG, and SolarWinds to continuously monitor server, storage, and backup health, ensuring system uptime. o Create custom dashboards and reports on storage usage, backup status, and server performance. o Produce regular backup and storage health reports to leadership, providing insights into system stability and trends. 6. Security & Compliance: o Implement security measures such as encryption (at-rest, in-transit), access control, and rolebased security for storage and backup systems. o Ensure that server, storage, and backup configurations comply with regulatory standards (GDPR, HIPAA, PCI-DSS) and internal security policies. o Perform security audits and vulnerability assessments on backup storage and server environments, addressing identified issues. 7. Documentation & Knowledge Sharing: o Maintain detailed documentation for server, storage, and backup environments, including configurations, troubleshooting steps, and procedures. o Provide knowledge transfer to lower-level engineers and create runbooks for recurring tasks (e.g., server provisioning, backup failure recovery). 8. Collaboration and Coordination: o Collaborate with cross-functional teams (network engineers, cloud teams, database administrators) to ensure storage and backup requirements are met. o Coordinate with external vendors for hardware replacement, warranty support, and software updates for storage/backup systems