Training Executive
RM 3,000 - RM 4,000 / Per Mon
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- Take charge of executing the Tea Barista Modules, including an 11-day New Employee Orientation and Tea Barista Skill Assessment.
- Assist in the creation and maintenance of training tools provided to the outlet team, such as SOPs, Operations Manuals, and SOP videos.
- Ensure the provision of accurate and up-to-date information and knowledge to the outlet team.
- Assist in the training and execution of new product launches (LTO) to ensure proper implementation in outlets.
- Help review training effectiveness, follow up on training outcomes, and conduct post-mortems to improve training process flow and methodology.
- Follow up to ensure all team members complete learning for new product launch topics in UMU.
- Conduct on-the-job training, assessments, area training, and practical training in outlets.
- Bachelor’s Degree in Business Administration, or a related field.
- Must possess own transport and be able to travel when requested.
- Minimum of 2 years of F&B operations experience.
- Strong communication and presentation skills.
- Proficient in Microsoft Office Suite and training development software.
- Highly organized, detail-oriented, and able to work independently.
- Strong interpersonal skills.
- Competitive salary and benefits package.
- Complimentary 1 CHAGEE Drinks every day.
- Opportunities for career growth and advancement.
- A supportive and collaborative work environment.
- EPF/SOCSO.
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