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E-commerce Account Manager

RM 2,800 - RM 3,000 / month

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  • Manage online marketplaces such as Lazada, Shopee, TikTok, etc.
  • Oversee the daily operations of the online store, including SKU updates, pricing adjustments, order synchronization, and banner management.
  • Coordinate and supervise order fulfillment, monitor packaging processes, and ensure timely delivery to customers.
  • Respond promptly and professionally to customer inquiries.
  • Assist with customer inquiries, requests, complaints, and after-sales support.
  • Plan, execute, and monitor online campaigns and promotional activities for e-commerce platforms and marketplaces.
  • Collaborate closely with Key Account Managers from the platforms to analyze and implement effective sales and marketing strategies.
  • Report on, analyze, and refine online marketing strategies in alignment with ongoing company campaigns.
  • Track daily performance metrics against established KPIs

***Mandarin speaker preferred

Job Type: Full-time

Pay: RM2,800.00 - RM3,000.00 per month

Benefits:

  • Free parking
  • Opportunities for promotion

Schedule:

  • Fixed shift
  • Monday to Friday

Supplemental Pay:

  • Attendance bonus
  • Overtime pay

Ability to commute/relocate:

  • Kota Damansara: Reliably commute or planning to relocate before starting work (Preferred)