Epicareer Might not Working Properly
Learn More

Cloud and Infra Management Lead Analyst/Admin

Salary undisclosed

Checking job availability...

Original
Simplified

We are seeking a highly skilled and experienced Cloud & Infra Analyst/Admin to support our applications within the insurance domain. The ideal candidate will possess a strong background in cloud infrastructure, application support, and system administration. This role requires a proactive individual who can ensure the reliability, scalability, and performance of our cloud-based applications and infrastructure.

Key Responsibilities

Cloud Infrastructure Management

Design, implement, and manage cloud infrastructure solutions to support insurance applications.
Ensure the availability, performance, and scalability of cloud environments.
Monitor and optimize cloud resources to maintain cost-efficiency and operational excellence.
Implement security best practices to safeguard sensitive data and applications.
Manage cloud service providers, including AWS, Azure, or Google Cloud Platform.

Application Support
Provide second and third-level support for insurance applications hosted on cloud infrastructure.
Diagnose and troubleshoot complex application issues related to performance, connectivity, and functionality.
Collaborate with development, QA, and business teams to resolve incidents and deploy fixes.
Maintain detailed documentation of application configurations, support procedures, and incident resolutions.
Ensure compliance with regulatory requirements and industry standards.

System Administration
Manage and maintain cloud-based and on-premises servers, databases, and storage systems.
Perform regular system updates, patches, and backups to ensure data integrity and system security.
Monitor system performance and implement tuning measures to maximize efficiency.
Automate routine tasks using scripting languages such as Python, PowerShell, or Bash.
Ensure disaster recovery plans are in place and tested regularly.
AD account, service account, AAD and AD groups setup
Onboarding of users to UAT, Pre-PROD and PROD environments
Raising RTCloud/Algosec/Remedy/IAmPru requests follow-up
Creation of email distribution lists.
Co-ordination with Regional Technology and stakeholders during patching activities

User Access administration
Will participate in daily sprint standup and work on the tickets related to Infra
Will work on defect fixes during UAT/PROD.
Documentation of implementation steps/processes, known errors and ""How to"" articles"

Job Type: Full-time

Experience:

  • AWS, Azure, or Google Cloud Platform: 1 year (Preferred)
  • L2/L3 Support: 1 year (Preferred)
  • Python, PowerShell, or Bash: 1 year (Preferred)