Application Support Specialist
RM 4,300 - RM 4,300 / Per Mon
Checking job availability...
Original
Simplified
Application Support Specialist
Support and maintain software applications to streamline customers' business operations.
Job Responsibilities:
- Provide onsite/remote installation of systems for new clients (may require overseas travel).
- Assist users with remote support during scheduled standby shifts.
- Conduct product training and presentations for clients, both onsite and remotely.
- Prepare user guides, customize software documentation, and perform software testing.
- Troubleshoot and resolve Point-of-Sales (POS) and technical issues via remote support.
- Track and resolve customer inquiries through the ticketing system.
- Handle ad hoc tasks assigned by management.
Job Requirements:
- Diploma in IT or a related field.
- Minimum 1 year of experience in a similar role.
- Proficient in SQL commands and networking tools.
- Strong written and spoken English skills, proficiency in Mandarin is a bonus.
- Fast learner with excellent multitasking and time management abilities.
*Additional allowances for travelling and stand-by duty off hours from home, est RM300-1000.
Job Types: Full-time, Permanent
Pay: Up to RM4,300.00 per month
Benefits:
- Professional development
Schedule:
- Monday to Friday
Experience:
- SQL: 1 year (Preferred)
Language:
- Mandarin (Preferred)
Similar Jobs