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IT Engineer

RM 3,500 - RM 5,000 / Per Mon

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IT Engineer- Kulai

Job Description:

  • Identifying, diagnosing, and resolving level-one issues in computer hardware and software applications in laptops and PCs
  • Installing and upgrading hardware and software and providing complete assistance while configuring hardware, software, and peripherals of the end user systems
  • Providing general desktop support, project coordination, imaging/ re-imaging PCs, and laptops
  • · Providing one-on-one assistance to the end user regarding technical flaws, either by phone, mail, or in person
  • · Assist in patch management for servers and network devices to ensure system security and compliance.
  • Monitor server performance, responding to alerts and issues promptly.
  • Help maintain network infrastructure, including routers, switches, and firewalls.
  • Resolving network related issues like local area connection problems, network access, mail, internet, dial-ins, etc.
  • Coordinating with the third-party service provider for timely repair of the system under the maintenance agreement warranty, and repairing minor flaws in hardware if not covered under the same
  • Oversee and manage the IT infrastructure, which includes servers, networks, PBX systems, printers, and more.
  • Assist with IoT and Industry 4.0 initiatives for automating production workflows.
  • Assist in installation of other peripherals like printers, scanners, etc., cabling systems like local area network cables, network interface cards, wired switches, etc.
  • Participate in deployment of the system including case study, coding, code design, testing, and implementation.
  • Maintain and support the existing system.

Job Requirement:

  • Minimum Diploma in Information Technology / Computer Science or relevant field or equivalent
  • ITIL, CCNA / ACSA is an advantage .
  • VMWare & Veeam tool, Office365, Win XP/7/10/11, Win server /2008/2012/2016/2022
  • Cisco and Aruba switches / APs
  • FortiGate firewall
  • SQL database admin
  • Strong analytical skills and good problem-solving skills.
  • Able to work as a team player to achieve the assigned task within the deadline.
  • Matured personality and able to work independently as well as in a team with a can-do working attitude.
  • Experience in IOT, e-Security industries, cloud base
  • Proven experience as a System Administrator, Network Administrator or similar role
  • Experience with databases, networks (LAN, WAN) and patch management
  • Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
  • Resourcefulness and problem-solving aptitude
  • Excellent communication skills & good interpersonal skills

Job Types: Full-time, Permanent

Pay: RM3,500.00 - RM5,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • 13th month salary
  • Yearly bonus

Education:

  • Diploma/Advanced Diploma (Preferred)