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IT Engineer- Kulai
Job Description:
- Identifying, diagnosing, and resolving level-one issues in computer hardware and software applications in laptops and PCs
- Installing and upgrading hardware and software and providing complete assistance while configuring hardware, software, and peripherals of the end user systems
- Providing general desktop support, project coordination, imaging/ re-imaging PCs, and laptops
- · Providing one-on-one assistance to the end user regarding technical flaws, either by phone, mail, or in person
- · Assist in patch management for servers and network devices to ensure system security and compliance.
- Monitor server performance, responding to alerts and issues promptly.
- Help maintain network infrastructure, including routers, switches, and firewalls.
- Resolving network related issues like local area connection problems, network access, mail, internet, dial-ins, etc.
- Coordinating with the third-party service provider for timely repair of the system under the maintenance agreement warranty, and repairing minor flaws in hardware if not covered under the same
- Oversee and manage the IT infrastructure, which includes servers, networks, PBX systems, printers, and more.
- Assist with IoT and Industry 4.0 initiatives for automating production workflows.
- Assist in installation of other peripherals like printers, scanners, etc., cabling systems like local area network cables, network interface cards, wired switches, etc.
- Participate in deployment of the system including case study, coding, code design, testing, and implementation.
- Maintain and support the existing system.
Job Requirement:
- Minimum Diploma in Information Technology / Computer Science or relevant field or equivalent
- ITIL, CCNA / ACSA is an advantage .
- VMWare & Veeam tool, Office365, Win XP/7/10/11, Win server /2008/2012/2016/2022
- Cisco and Aruba switches / APs
- FortiGate firewall
- SQL database admin
- Strong analytical skills and good problem-solving skills.
- Able to work as a team player to achieve the assigned task within the deadline.
- Matured personality and able to work independently as well as in a team with a can-do working attitude.
- Experience in IOT, e-Security industries, cloud base
- Proven experience as a System Administrator, Network Administrator or similar role
- Experience with databases, networks (LAN, WAN) and patch management
- Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
- Resourcefulness and problem-solving aptitude
- Excellent communication skills & good interpersonal skills
Job Types: Full-time, Permanent
Pay: RM3,500.00 - RM5,000.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Yearly bonus
Education:
- Diploma/Advanced Diploma (Preferred)
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