Junior Executive, Collection (Debt/Recovery Officer)

RESPONSIBILITIES

• Keeping track of assigned accounts to identify outstanding payment of the customers.
• Locating and contacting customers to inquire of their payment status.
• Contact customers via outbound/inbound phone calls
• Secure balance payments, negotiate payment with customers
• Admin job (key in payments and etc)
• To call overdue accounts and achieve the collection target set by Management
• Completing the assigned jobs as and when is required.
• Contact customer to update their new card.

REQUIREMENTS

• Candidate must possess at least a Secondary School/SPM/STPM/"A" Level/Pre-U, Professional Certificate, or diploma in any field.
• Required skill(s): Customer Service Skill, MS Excel, MS Word.
• Required language(s): Bahasa Malaysia, English
• Preferably at least 1 year(s) of working experience in the related field is preferred for this position.
• Preferably Junior Executives specializing in Collection / Customer Service or equivalent.

Job Type: Permanent

Pay: RM1,800.00 - RM2,100.00 per month

Benefits:

• Dental insurance
• Health insurance
• Maternity leave
• Professional development
• Vision insurance

Schedule:

• Fixed shift

Experience:

• Customer service: 1 year (Preferred)

Expected Start Date: 02/03/2025