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Jobs or company...
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Hotel Front Office Assistant ( Receptionist)

Salary undisclosed
Checking job availability...
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Job Title: Hospitality Wizard (Hotel Receptionist)

MOSSAZ SUITES at Damansara Perdana by Mana Mana Suites Sdn Bhd

Are you a master multitasker with a knack for making guests feel like royalty? Do you thrive in a fast-paced environment where no two days are the same? If so, we have the perfect role for you as a Hospitality Wizard (Hotel Receptionist) at our enchanting hotel!

Key Responsibilities:

1. Magical Check-Ins: Greet guests with a warm smile and sprinkle a dash of charm to ensure their check-in experience is seamless and delightful.

2. Spellbinding Customer Service: Cast a spell of exceptional customer service by anticipating guests' needs and providing them with enchanting recommendations for local attractions and amenities.

3. Mystical Multitasking: Juggle check-ins, reservations, phone calls, and guest requests like a true wizard, all while keeping a sparkling smile on your face.

4. Wizardly Problem-Solving: Use your magical powers to resolve guest inquiries, concerns, and complaints with finesse and grace, turning any frown upside down.

5. Enchanting Administrative Duties: Wave your wand over administrative tasks such as managing reservations, handling payments, and maintaining guest records with precision and accuracy.

Qualifications:

  • A passion for creating magical experiences for guests
  • Exceptional communication skills (both spellbinding verbal and written)
  • Ability to multitask like a sorcerer and remain calm under pressure
  • Previous experience in hospitality or Guest Services (wizardry training a plus!)
  • Proficiency in using magical tools such as reservation systems and office software

Perks and Benefits:

  • Access to our mystical training academy to enhance your wizardry skills
  • Spellbinding discounts on hotel stays and enchanting amenities
  • A magical work environment filled with camaraderie and fun
  • Opportunities to attend fantastical events and workshops in the hospitality realm
  • Join us on a magical journey where every day is an adventure and every guest is a cherished visitor to our enchanted realm! To apply, send us your most enchanted resume and a cover letter casting your spell of why you're the perfect fit for this role.

Disclaimer: No actual magic spells are required for this position, but a positive attitude and a willingness to create magical moments are a must!

Job Types: Full-time, Permanent

Pay: RM1,900.00 - RM2,500.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Early shift
  • Evening shift
  • Holidays
  • Rotational shift

Supplemental Pay:

  • Overtime pay

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Guest Services: 1 year (Required)

Location:

  • Kuala Lumpur (Required)

Willingness to travel:

  • 50% (Required)
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