Customer Support (Japanese Speaker)
Roles and Responsibilities:
· Manually annotate and label data items.
· Verify the accuracy and reliability of data sets.
· Create targeted sets to evaluate and improve judgment quality.
· Annotate search results based on how well they satisfy user needs.
· Verify annotated data and correct any errors.
· Maintain records of completed work.
· Ensure consistency in data annotation.
· Provide feedback to improve data annotation processes.
· Collaborate with team members to meet project objectives.
· Analyze test results to identify areas of weakness and make recommendations for improvement.
Skillset:
· Native OR Certified in Japanese Language and good in English.
· Excellent communication skills, verbal & written.
· Experience with data labeling and categorizing.
· A keen eye for detail to ensure accuracy in annotation.
· Strong research skills to analyze the possible intents behind user search queries.
· Ability to manage time effectively and meet deadlines.
· Ability to analyze data and follow complex instructions.
Minimum Skills to Hire:
· A bachelor’s or master’s degree.
· Ability to aggregate and analyze data in Excel.
· Experience with data labeling and categorizing.
· Listening to content and transcribing the content (Listening, Speaking, Reading, Writing).
Job Types: Full-time, Permanent
Pay: RM2,000.00 - RM5,000.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
Schedule:
- Afternoon shift
- Day shift
Experience:
- customer support: 1 year (Required)
Language:
- Japanese (Required)