Operation Manager
Job Responsibilities & Duties: Develop sales strategies to meet the desired revenue for the business & managing operating costs. Develop & execute outlet expansion plan and participate in ROI exercise. Work closely with F&B team to develop new menu from time to time. Ensure consistency in product quality & service delivery. Develop & review Standard Operating Procedures (SOP). Ensure SOP is observed & carry out consistently for all branches. Develop branding strategies for business opportunities. Identify ways to increase work efficiency & productivity. Manpower planning to ensure efficient manpower utilization with consideration on peak period demands and succession planning. Lead, courage and motivate team to drive sales and heighten customer service delivery.
Job Type: Full-time
Pay: RM5,000.00 - RM7,000.00 per month
Benefits:
- Opportunities for promotion
Schedule:
- Early shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
Work Location: In person