Order Processing & Administrative Support (Junior)

Job Summary:

We are seeking a detail-oriented and proactive individual to join our team as a Junior Order Processing & Administrative Support. The ideal candidate will be responsible for assisting with order processing, ensuring accurate and timely fulfillment, and providing general administrative support to maintain smooth office operations.

This is a fantastic opportunity for someone looking to build their career in a dynamic and fast-paced environment.

Key Responsibilities:

Order Processing

• Accurately input and manage customer orders in the system.
• Verify order details, including pricing, quantities, and customer information.
• Assist in generating sales orders, inventory management in warehouse and shipment creation for order delivery to ensure timely order fulfilment.
• Monitor order status and proactively communicate with customers, logistics and sales team to provide updates or potential delays.
• Handle order-related complaints or issues, providing resolutions in a timely and professional manner.

Administrative Support

• Perform general administrative tasks such as data entry, filing, and document management.
• Ensure proper documentation and update records of orders, invoices, receipts, shipping, and returns.
• Provide customer service support by responding to inquiries via phone, email, or chat.
• Manage office supplies and ensure office equipment is in working condition.

Required Skills and Qualifications:

• Excellent communication skills (both written and verbal).
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, etc.)
• Experience with order management software or ERP systems is an advantage.
• Strong organizational, time management skills to ensure timely processing and delivery of orders.
• Strong attention to detail and the ability to ensure accuracy in processing orders.
• Ability to prioritize tasks and work effectively in a fast-paced environment.
• Proactive attitude and willingness to learn.

Education and Experience:

• Degree holder in Business Administrative, Business Management or equivalent qualification.
• 1-2 years of relevant experience in administrative or operations support. (Fresh graduates are encouraged to apply).

Why Join Us?

• An excellent entry-level opportunity for fresh graduates to develop professional skills in administration and order processing.
• Training and support will be provided.
• Opportunity to grow within the company and advance your career in administration, logistics, or customer service.
• Supportive and collaborative work environment.
• Competitive salary and benefits package.

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2,000.00 - RM2,500.00 per month

Benefits:

• Cell phone reimbursement
• Dental insurance
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development
• Vision insurance

Schedule:

• Monday to Friday

Supplemental Pay:

• Performance bonus
• Yearly bonus

Work Location: In person

Expected Start Date: 02/17/2025